We at HandCraftedCollectibles.Com and SilverAnimals.com value our customers and their patronage. We
will NOT provide any information about our visitors and customers to anyone for
any reason other than for verified legal reasons. Whatever information we may
collect from you is safe with us. When purchasing through PayPal we do not have
access to your credit card information which is another safety procedure
provided by PayPal.
All products are excellent quality
sterling silver products and are designed with the intent to
bring fulfillment to you. However we are not liable for any injury, damage or
harm relating to the proper or improper use of these products.
If a product is backordered it could take from one to two weeks
or so to fulfill
the order. If the
backordered product will take more than three weeks to
fulfill, you will have the option of a refund.
We will try to contact you
if a product you order is on backorder status but due to the volume of
business this is not always possible.
Money Back Guarantee:
HandCraftedCollectibles offers a
7 day money back guarantee on all sales. Further, we also guarantee
that your product will arrive undamaged. If you are unhappy with the product
you can send it back to WWW.HandCraftedCollectibles.com. You must pay the
shipping charges of sending the product back. You will then be refunded the
purchase price less a 25% restocking fee. The Shipping and Handling costs,
if any, will not be refunded, only the price you paid for the product less
25% restocking fee. Special order items are not refundable. Earrings are not
refundable as well.
is returned to SilverAnimals or HandCraftedCollectibles without following
these procedures then it will be ignored.
They must be returned in the same
condition as when sent. Please send the returns to:
125 East Main St. Suite 212
American Fork, Utah 84003
Or by email by
clicking here. We
value feedback and will respond to your concerns.
WWW.SilverAnimals.com related to
A. Yes. They both share the
same PayPal shopping cart. Shop two webs sites with one checkout. Each of the
two web sites have a different style of sterling silver jewelry.
Q. Are your websites Green or
practicing any type of recycling program?
A. We do have a recycle program. We like
the following quote: "WE have not inherited the earth from our fathers. We are
borrowing it from our children." (Native American Proverb). We follow the three
R's principle. Reduce, Reuse and Recycle. We've reduce the Styrofoam packing
peanuts by reusing the packing label paper to pad our shipping envelopes. We
reuse paper for scratch paper and finally we participate in our cities recycle
program for whatever is left over. We also whenever possible resuse the small
zip lock baggies that we ship our jewelry in.